Standard Terms of Service

The following terms and conditions together with any other operating rules, policies and procedures that may be published from time to time on the Corrello website including without limit the Corrello Privacy Policy (collectively, the "Agreement") govern all use of the Corrello website ( and all content, services and products available at or through the website, including, but not limited to, the Corrello Dashboard, Reports and weekly emails (all or any of which being ‘the Services’).

The Services are owned and operated by Cherry Wood Software Ltd (incorporated and registered in England and Wales with company number 09547944 whose registered office is at 114 British Road, Bristol BS3 3BZ (‘Corrello’)). The terms ‘you’ or ‘your’ refers to the accountholder or user of the Services.

Please read these terms and conditions carefully before accessing or using the Services. By accessing or using any part of the Corrello website, you agree to become bound by these terms and conditions. If you do not agree to these terms and conditions in full and without modification, then you may not access or use the Services.

Your Corrello Account.

Subject to these terms and conditions, upon creating an account on Corrello, Corrello shall provide you with a non-exclusive, non-transferable right to use the Services solely for your internal business operations.

You are responsible for maintaining the security of your account. You are also fully responsible for all activities that occur under the account and any other actions taken in connection with the account.

You must immediately notify Corrello of any unauthorized uses of your account or any other breaches of security. Corrello will not be liable for any acts or omissions by you, including any damages of any kind incurred as a result of such acts or omissions.

You shall not access, store, distribute or transmit any viruses, or any material during the course of your use of the Services that:

  1. is unlawful, harmful, threatening, defamatory, obscene, infringing, harassing or racially or ethnically offensive;
  2. facilitates illegal activity;
  3. depicts sexually explicit images;
  4. promotes unlawful violence;
  5. is discriminatory based on race, gender, colour, religious belief, sexual orientation, disability; or
  6. in a manner that is otherwise illegal or causes damage or injury to any person or property;
and Corrello reserves the right, without liability or prejudice to its other rights, to disable your access to any material that breaches the foregoing provisions.

Your Data.

You shall own all right, title and interest in and to all of your data and shall have sole responsibility for the legality, reliability, integrity, accuracy and quality of your data.

In the event of any loss of or damage to your data, your sole and exclusive remedy shall be for Corrello to use reasonable commercial endeavours to restore the lost or damaged data from the latest back-up. Corrello will not be responsible for any loss, destruction, alteration or disclosure of your data caused by any third party.

Corrello will not share or sell any data stored in your account, Corrello respects the privacy of you and of your users data and shall comply with the Corrello Privacy Policy as amended from time to time.

Third Party Providers.

You acknowledge that the Corrello website or the Services may enable or assist you to access the website content of, purchase products and/or services from, third parties via third party websites and that you do so solely at your own risk.

Corrello makes no representation or commitment and shall have no liability or obligation whatsoever in relation to the content or use of any such third party website or any transactions completed, and any contract entered into by you. For the avoidance of doubt, any contract entered into and any transaction completed via any third party website is between you and the relevant third party, and not Corrello.

Corrello does not endorse or approve any third-party website nor the content of any of the third-party website made available via its website or the Services including Trello.

Payment and Renewal.

From the date you create your Corrello Account, Corrello shall provide you with a 14 days free trial period on your preferred plan.

Upon the expiration of the trial period, you will be notified and given the opportunity to register with a valid credit card for Corrello’s paid Services. For Corrello pricing click here.

Subsequent payments for the use of the Services will be taken from the same credit card you use to register. It is your responsibility to ensure that your credit card details are accurate and kept up to date.

Payments will be charged on a pre-pay basis at the point you make the purchase and will cover the use of your selected plan for the period and quantity indicated at the time of purchase.

If at any time payment is not made, Corrello reserves the right to disable your password, account and access to some or all parts of the Services until payment is received.

All amounts and fees payable under the Agreement:

  1. shall be payable in US dollars or such other currency as Corrello shall stipulate from time to time;
  2. are (subject to any money back guarantee that Corrello may offer) non-cancellable and non-refundable.

The subscription fee will remain fixed during the subscription term unless you change plans or exceed the limits of your current plan. If you exceed the limits of your current plan you will be moved up to the next applicable tier automatically after first being notified and allowed 7 days to reduce your uage to fit within the limits of your current plan.

Corrello Support.

Corrello may (as it thinks fit) provide general maintenance, including updates and upgrades to the Services during the term of your Plan.

Corrello shall use reasonable endeavours to give you reasonable prior notice of any scheduled maintenance that is likely to affect the use of the Services but shall not be liable for any failure to do so nor for any related down time of the Services.

The Services include access to email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by Corrello to respond within one business day) concerning the use of the Corrello website. All Corrello support will be provided in accordance with Corrello standard Corrello practices, procedures and policies as may be published by Corrello from time to time.

Confidentiality. Each of Corrello and you may be given access to confidential information by the other in order to perform its obligations under this agreement. Confidential information refers to any information that is proprietary or confidential whether or not it is labelled or identified as such. Confidential information shall not be deemed to include information that:

  1. is or becomes publicly known other than through any act or omission of the receiving party;
  2. was in the other party's lawful possession before the disclosure;
  3. is lawfully disclosed to the receiving party by a third party without restriction on disclosure;
  4. is independently developed by the receiving party, which independent development can be shown by written evidence; or
  5. is required to be disclosed by law, by any court of competent jurisdiction or by any regulatory or administrative body.

Each of Corrello and you shall hold the other's confidential information in confidence and, unless required by law, not make the other's confidential information available to any third party, or use the other's confidential information for any purpose other than the proper provision or use of the Services.

Each of Corrello and you shall take all reasonable steps to ensure that the other's confidential information to which it has access is not disclosed or distributed by its directors, officers, employees, or agents in violation of the terms of this agreement.

Corrello will not be responsible for any loss, destruction, alteration or disclosure of confidential information caused by any third party.

You acknowledge that details of the Services, and the results of any performance tests of the Services, are included in Corrello’s Confidential Information.

The foregoing provisions shall continue in force indefinitely.

Intellectual Property & Copyright Infringement.

Nothing in these terms and conditions grants you any rights in Corrello or any third party’s intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with Corrello. In the same way, your use of the Services does not transfer any of your intellectual property rights to Corrello, its suppliers and/or its licensors, and all right, title and interest in and to such property will remain solely with you.

The Corrello logo, and all other trademarks (whether registered or unregistered), service marks, graphics and logos used in connection with the Services are and shall remain Corrello’s trademarks or those of its licensors. Your use of the Services grants you no right or license to reproduce or otherwise use any Corrello or third-party trademarks.

If you believe that material located on or linked to by Corrello website violates your copyright or intellectual property rights, you are encouraged to notify Corrello. Corrello will respond to all such notices, and where appropriate remove the infringing material and/or disabling all links to it.

Access to and use of the Services will be terminated where it is found that you are infringing any of Corrello or any third party’s copyrights or other intellectual property rights. In such case, you agree that Corrello will have no obligation to provide a refund of any amounts previously paid or hold Corrello responsible for any loss or damages.

Unless Corrello agrees in writing otherwise you grant Corrello a perpetual world-wide license to use your logos and trademarks such licence to be for the sole purposes of Corrello’s marketing and sales efforts (including without limit being displayed on the home page of the Site).

Use of License.

Under the license granted above you may not:

  1. use the Services for any fraudulent or unlawful purpose;
  2. use the Services to defame, abuse, harass, stalk, threaten or otherwise violate the rights of others, including without limitation others' privacy rights or rights of publicity;
  3. impersonate any person or entity, falsely state or otherwise misrepresent your affiliation with any person or entity in connection with the Services; or express or imply that we endorse any statement you make;
  4. interfere with or disrupt the operation of the Services or the servers or networks used to make the Services available; or violate any requirements, procedures, policies or regulations of such networks;
  5. transmit or otherwise make available in connection with the Services any virus, worm, Trojan horse or other computer code that is harmful or invasive or may or is intended to damage the operation of, or to monitor the use of, any hardware, software, or equipment;
  6. reproduce, duplicate, copy, sell, resell, or otherwise exploit for any commercial purposes, any portion of, use of, or access to the Services;
  7. modify, adapt, translate, reverse engineer, decompile or disassemble any portion of the Services. If you wish to reverse engineer any part of the Services to create an interoperable program you must contact us and we may provide interface data subject to verification of your identity and other information;
  8. remove any copyright, trade mark or other proprietary rights notice from the Services or materials originating from the Services;
  9. use any manual or automatic device in any way to gather content or reproduce or circumvent the navigational structure or presentation of the Services without Corrello’s express prior written consent.
The said license shall automatically terminate if you violate any of these restrictions


Corrello reserves the right, at its sole discretion, to modify or replace any part of the terms and conditions of the Agreement including without limit its pricing. It is your responsibility to check the Corrello website for periodically for changes to the terms and conditions of the Agreement .

Your continued use of or access to the Services following the posting of any changes to the terms and conditions of the Agreement constitutes acceptance of those changes.

Corrello may offer new services and/or features through the Services (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of the Agreement.


Corrello may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately.

If you wish to terminate this agreement or your Corrello account (if you have one), you may simply discontinue using the Services.

Notwithstanding the foregoing, if you have a paid Corrello account, such account can only be terminated by Corrello if you materially breach any term or condition of the Agreement which you fail to cure within thirty (30) days of Corrello’s notice.

Corrello shall be entitled to terminate the Services immediately without any liability to you as part of a general shut down of the Services.

Without affecting any other right or remedy available to it, Corrello may terminate the Agreement with immediate effect by giving written notice to you if:

  1. expressly or impliedly repudiate the Agreement by refusing or threatening to refuse to comply with any of its provisions ; or
  2. fail to comply with any of the provisions of the Agreement and (in the case of a failure capable of being remedied) do not rectify such non-compliance within 14 working days of written notice from Corrello of such failure; or
  3. convene any meeting of creditors or pass a resolution for winding up or suffer a petition for winding up; or
  4. have an administrative receiver or receiver appointed over the whole or part of your assets or suffers the appointment of an administrator; or
  5. being an individual have a bankruptcy order made against you or compound with your creditors or come to any arrangement with any creditors;
  6. any event occurs, or proceeding is taken, with respect to the other party in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the above mentioned events;
On termination of the Agreement for any reason:
  1. all licences granted under the Agreement shall immediately terminate;
  2. Corrello may destroy or otherwise dispose of any of your data in its possession;
  3. any rights, remedies, obligations or liabilities of either you or Corrello that have accrued up to the date of termination shall not be affected or prejudiced.

All provisions of this agreement which by their nature are capable of surviving termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Disclaimer of Warranties.

The Services are provided “as is”. Corrello its suppliers and licensors hereby and to the fullest extent permitted by law disclaim all warranties of any kind, express or implied, including, without limitation, any warranties of merchantability, fitness for a particular purpose and non-infringement.

Corrello, nor its suppliers and licensors, makes any warranty that the Services will be error free or that access thereto will be continuous or uninterrupted. You agree that you download from, or otherwise obtain content or services through, the Services at your own discretion and risk.

Limitation of Liability.

In no event will Corrello, its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for:

  1. any special, incidental or consequential damages;
  2. the cost of procurement for substitute products or services;
  3. for interruption of use or loss or corruption of data; or
  4. for any amounts that exceed the fees paid by you to Corrello under the terms and conditions of the Agreement during the twelve (12) month period prior to the cause of action.
Corrello shall have no liability for any failure or delay due to matters beyond its reasonable control and in particular but without limit Corrello is not responsible for any delays, delivery failures, or any other loss or damage resulting from the transfer of data over communications networks and facilities, including the internet, and you acknowledge that the Services may be subject to limitations, delays and other problems inherent in the use of such communications facilities.

General Representation and Warranty.

You represent and warrant that

  1. your use of the Services will be in strict accordance with the terms and conditions of the Agreement, and with all applicable laws and regulations (including without limitation any local laws or regulations in your country, state, city, or other governmental area, regarding online conduct and acceptable content, and including all applicable laws regarding the transmission of technical data exported from the country in which you reside); and
  2. your use of the Services will not infringe or misappropriate the intellectual property rights of Corrello and/or any third party.


You agree to indemnify and hold Corrello, its contractors, and licensors, and its respective directors, officers, employees and agents harmless from and against any and all claims and expenses, including legal and professional fees, arising out of your use of the Services, including but not limited to your violation of these terms and conditions.


Except as expressly provided in this agreement, the rights and remedies provided under this agreement are in addition to, and not exclusive of, any rights or remedies provided by law.

If any provision (or part of a provision) of these terms and conditions are found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, the other provisions shall remain in force. If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the commercial intention of the parties.

These terms and conditions (as they are amended by Corrello from time to time) constitute the entire agreement between the parties.

No failure or delay by a party to exercise any right or remedy provided under this agreement or by law shall constitute a waiver of that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy. No single or partial exercise of such right or remedy shall prevent or restrict the further exercise of that or any other right or remedy.

Nothing in the Agreement is intended to or shall operate to create a partnership between the parties, or authorise either party to act as agent for the other, and neither party shall have the authority to act in the name or on behalf of or otherwise to bind the other in any way (including, but not limited to, the making of any representation or warranty, the assumption of any obligation or liability and the exercise of any right or power).

The Agreement does not confer any rights on any person or party (other than the parties to this agreement and, where applicable, their successors and permitted assigns) pursuant to the Contracts (Rights of Third Parties) Act 1999.

The Agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with the Agreement or its subject matter or formation (including non-contractual disputes or claims).

Last modified: April 13th 2016